Training and Volunteer Coordinator
OVERVIEW OF THE ROLE
We are looking for an enthusiastic and organised Volunteering and Training Coordinator to join the People Team at the Helen Bamber Foundation Group, supporting volunteers and staff across both the Helen Bamber Foundation and Asylum Aid. Volunteers play a critical role in improving outcomes for survivors, providing invaluable support across numerous areas, including as GPs, Assistant Psychologists and Yoga Teachers. The successful candidate will lead the recruitment, onboarding, support and development of over 30 volunteers at any given time, helping to ensure they have a positive experience while meaningfully contributing to the mission of the Group. They will also coordinate and support with the delivery of internal and external training, while contributing to the development and implementation of a new Group-wide training strategy.
HOW TO APPLY
The first stage is to complete on our online application form on our website by 10:00am Thursday 3rd Dec 2026.
The website form will ask you to:
• Upload a short covering letter. Please tell us why the position appeals to you, and how your relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role. This information can be shared in one of four different ways:
1. Written A4 (No more than 2 sides of A4)
2. PowerPoint (No more than 3 slides)
3. Audio recording (No more than 5 mins)*
4. Video Recording (No more than 5 mins)*
* * * if you send in your cover letter in one these formats, please do not upload this to our website but email it to jobs@helenbamber.org.
• Upload your current CV
• Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.
TIMELINE
Closing date: 10am on Thursday 3rd Dec 2026
Preliminary interviews (online): Tuesday 8th December or morning of Wednesday 9th December
Final panel interviews (in person): 16th or 17th December (to be confirmed)
ELIGIBILITY
Please note that the successful candidate must have the right to work in the UK (as a small charity we do
not have the capacity to sponsor work visas).
(Full details available on the Job Description)
ADJUSTMENTS
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll
always endeavour to be as accommodating as possible. If you require a different format of the application
form, such as large print or Word format, or if you would like to discuss any specific requirements, please
get in touch with us at jobs@helenbamber.org.
EXPERTS BY EXPERIENCE SUPPORT
We are also proud to be a member of the Experts by Experience Employment Network (www.ebeemployment.org.uk), which aims to increase representation of people with lived experience in the charitable sector.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network and access other information and resources at https://www.ebeemployment.org.uk/ebe. You can also request 121 interview mentoring ahead of your interview here: https://www.ebeemployment.org.uk/apply4support-121
Equal Opportunities
Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer. We are committed to attracting and recruiting diverse candidates because we are keen to make sure that all our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in.
We genuinely welcome and encourage applications from a range of backgrounds, especially people of colour, people with disabilities, people from low socio-economic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma.
Statement on artificial intelligence (AI) and recruitment
At the Helen Bamber Foundation / Asylum Aid we don’t make decisions based on artificial intelligence (AI). We have a human approach to hiring and all applications are reviewed and assessed by our team. Similarly, what we are most interested in hearing about is your individual motivation, experience, skills and values. AI doesn’t know about you or what motivates you – we want to hear from you.
AI may be a helpful tool, but typically leads to generic answers repeated by multiple candidates, not stand out applications. Please make sure that your responses reflect your own thoughts and experiences.
Download full job description here.