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Training and Volunteer Coordinator

Hours
9 – 5.30pm, 22.5 hours per week (Part-time)
Salary
£28,900 (rising to £30,128 no later than by May 2027)
Responsible to
Director of People
Location
Old Street, London
Closing date

OVERVIEW OF THE ROLE

We are looking for an enthusiastic and organised Volunteering and Training Coordinator to join the People Team at the Helen Bamber Foundation Group, supporting volunteers and staff across both the Helen Bamber Foundation and Asylum Aid. Volunteers play a critical role in improving outcomes for survivors, providing invaluable support across numerous areas, including as GPs, Assistant Psychologists and Yoga Teachers. The successful candidate will lead the recruitment, onboarding, support and development of over 30 volunteers at any given time, helping to ensure they have a positive experience while meaningfully contributing to the mission of the Group. They will also coordinate and support with the delivery of internal and external training, while contributing to the development and implementation of a new Group-wide training strategy.

HOW TO APPLY

The first stage is to complete on our online application form on our website by 10:00am Thursday 3rd Dec 2026.

The website form will ask you to:

• Upload a short covering letter. Please tell us why the position appeals to you, and how your relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role. This information can be shared in one of four different ways:

1. Written A4 (No more than 2 sides of A4)

2. PowerPoint (No more than 3 slides)

3. Audio recording (No more than 5 mins)*

4. Video Recording (No more than 5 mins)*

* * * if you send in your cover letter in one these formats, please do not upload this to our website but email it to jobs@helenbamber.org.

• Upload your current CV

• Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.

TIMELINE

Closing date: 10am on Thursday 3rd Dec 2026

Preliminary interviews (online): Tuesday 8th December or morning of Wednesday 9th December

Final panel interviews (in person): 16th or 17th December (to be confirmed)

ELIGIBILITY 

Please note that the successful candidate must have the right to work in the UK (as a small charity we do 
not have the capacity to sponsor work visas).
(Full details available on the Job Description) 

ADJUSTMENTS 

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll 
always endeavour to be as accommodating as possible. If you require a different format of the application 
form, such as large print or Word format, or if you would like to discuss any specific requirements, please 
get in touch with us at jobs@helenbamber.org. 

EXPERTS BY EXPERIENCE SUPPORT

We are also proud to be a member of the Experts by Experience Employment Network (www.ebeemployment.org.uk), which aims to increase representation of people with lived experience in the charitable sector.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network and access other information and resources at https://www.ebeemployment.org.uk/ebe. You can also request 121 interview mentoring ahead of your interview here: https://www.ebeemployment.org.uk/apply4support-121  

Equal Opportunities

Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer. We are committed to attracting and recruiting diverse candidates because we are keen to make sure that all our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in.

We genuinely welcome and encourage applications from a range of backgrounds, especially people of colour, people with disabilities, people from low socio-economic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma.

Statement on artificial intelligence (AI) and recruitment

At the Helen Bamber Foundation / Asylum Aid we don’t make decisions based on artificial intelligence (AI). We have a human approach to hiring and all applications are reviewed and assessed by our team. Similarly, what we are most interested in hearing about is your individual motivation, experience, skills and values. AI doesn’t know about you or what motivates you – we want to hear from you.

AI may be a helpful tool, but typically leads to generic answers repeated by multiple candidates, not stand out applications. Please make sure that your responses reflect your own thoughts and experiences.

Download full job description here.

​To apply, please add your details and upload your CV and cover letter and CV, and press submit to answer some short questions.

The personal information that you provide to us this application will be stored on our database. We will process the personal information that we collect (apart from equal opportunities data) for the purposes of the charity’s legitimate interests, as follows: (1) to assess your application to work for the charity; (2) to organise interviews, or other recruitment activities; (3) for the purpose of communicating with you about your application; (4) to provide a record of our recruitment process for audit purposes and to respond to queries. We will only retain your personal information in our own database for as long as necessary in order to fulfil the purposes for which we need it, as described above. You have the right to access, correct or delete a copy of the data we hold about you at any time. If you would like to do any of these things, or if you have any concerns, please contact jobs@helenbamber.org.

Application form