Counter-Trafficking Casework Volunteer
The Counter-Trafficking team at HBF is a small but very busy team; it works with people who have been trafficked for all forms of exploitation and supports them in their involvement in the National Referral Mechanism (NRM), asylum and criminal justice systems. The Counter-Trafficking programme provides access to vital ongoing contact and safeguarding support for clients to ensure that they are kept safe and that their risks from others are minimised. The team takes a holistic approach which is tailored to the specific needs of clients, who have experienced human trafficking for sexual exploitation, forms of forced labour and/or criminal exploitation, amongst others.
As a Counter-Trafficking volunteer, you will be trained to take an active role in the administrative and casework load of the team, and to help to provide pastoral support for our clients. This includes online filing, collating case materials (legal, clinical and other) to provide client chronologies, supporting the process of counter-trafficking assessments and other appointments, meeting remotely and in person with clients and engaging in tasks required to support the team. This is a fast-paced role, vital for the proper functioning of the team. You will be exposed to very traumatic information, but you will have careful, friendly supervision from a positive staff team in all aspects of your work.
Main tasks and activities:
• Entering client data into our CMS database.
• Supporting Counter-Trafficking team staff with organising and booking client appointments.
• Collating legal and other case materials, writing up clients’ chronologies and drafting letters.
• Follow up calls with clients and/or professionals involved in cases.
• Meeting remotely or in person with clients alongside Counter-Trafficking team staff members.
• Taking clear and comprehensive notes at meetings with and about clients.
• Researching and collating key data and information for clients and the staff team.
• Attendance and minute taking at various professionals meetings.
• Administrative tasks as required by the team.
What you will get out of the role:
• Experience of using trauma-informed methods of working with survivors.
• A better understanding of the legal systems relating to the National Referral Mechanism, the asylum system and refugee procedures in the UK.
• A stronger understanding of law enforcement and the criminal justice system as it relates to survivors of trafficking.
• An understanding of the multi-disciplinary care that survivors of trafficking require, including working with therapy, medical, housing and welfare and advocacy teams.
• Confidence in using interpreters to communicate with clients.
• Stronger and faster administrative skills.
• Ability to process large amounts of data and prioritise or categorise it.
• Experience of writing clear content and reports.
• An ability to multi-task between competing priorities.
To apply, please attach you CV and cover letter below. Applications without a cover letter will, unfortunately, not be considered.
Due to capacity constraints, we will only respond to applicants who are being invited to interview.
Please note, a three-month probation period is in place across all HBF voluntary roles.
Equal Opportunities
The Helen Bamber Foundation and Asylum Aid is an equal opportunities and Living Wage employer. We are committed to attracting and recruiting diverse candidates as we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in at every level within the organisation. We particularly welcome applications from Minority Ethnicities.
Download full job description here.